Shipping Regions

We ship our products globally. Please check our website for specific countries we serve.

Processing Time

Orders are usually processed within 10-20 days. This is the time taken to prepare your item for shipping.

Shipping Methods

We offer several shipping options, including standard and express delivery. The available options for your region will be displayed at checkout.

Delivery Times

Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 10-20 days, while express delivery is faster.

Shipping Costs

Shipping costs are calculated based on the weight of the order and the delivery location. The exact shipping cost will be displayed at checkout.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email, allowing you to follow your package's journey.

Customs and Import Taxes

Customers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

Damaged or Lost Items

In the rare event that your order arrives damaged or is lost during transit, please contact us immediately for assistance.

Contact Information

For any inquiries regarding delivery, please contact us at contact@marocselenite.com.